Free standard shipping on all orders. Standard shipping is UPS ground (3-7 business days, depending on your location). Expedited shipping (2-3 business days) is available for just $5.99 extra per order. Currently, we ship only in the United States.
If you don't absolutely love your Huggaroo, you may return it to us within 30 days of purchase in exchange for a full refund - no questions asked, zero hassle!
Of course, we stand by the quality of our products beyond this return window! Should you discover a manufacturing defect during the first 6 months of use, we will promptly send you a replacement or repair the defect free of charge. Misused or abused products, cosmetic defects resulting from expected wear and tear, and product damage resulting from failure to follow our use and care instructions do not qualify for replacement, repair, or refunds. Please email us at email@example.com to initiate a return or inquire about a product defect. Proof of purchase is required. Your Huggaroo product must be purchased from huggaroo.com or from huggaroo at a third party marketplace (such as amazon.com or ebay.com). We cannot guarantee the authenticity or quality of products bought from other, unauthorized sellers or websites. Please package your item well and mail to: Huggaroo Returns, 111 Savoy Cir, Nashville, TN 37205. A refund will be issued to the original method of payment as soon as we receive the returned item and verify that it is in acceptable condition. Customer is responsible for return shipping.