Shipping and Returns

Shipping

Our products are usually packed and shipped to you the same day, if the order is placed by 2 pm CST. We offer free standard shipping on all orders. Standard shipping is UPS ground (1-6 business days, depending on your location). Expedited shipping (2-3 business days) is available for just $5.99 extra per order. Currently, we ship only in the United States.

Returns

If you don't absolutely love your Huggaroo, you may return it to us within 30 days of purchase in exchange for a full refund. To qualify for a full refund, the item must be in new condition and returned to us in its original packaging. Damaged or abused items do not qualify for a refund. Please email us at help@huggaroo.com to initiate a return. The customer is responsible for return shipping. Please package your item well and mail to: Huggaroo Returns, 111 Savoy Cir, Nashville, TN 37205. A refund will be issued to the original method of payment as soon as we receive the returned item and verify that it is in acceptable condition.