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Incredibly comfortable and versatile microwavable heating pad. Available velcro patch enables you to secure it snuggly around your head and use it as a head wrap to alleviate migraine, tension, and sinus headaches; soothe tired and puffy eyes, ear aches or jaw pain. The ultra plush minky fabric caresses your skin and feels amazing against your face and temples. This wrap can also be used to soothe neck pain, shoulder pain, knee pain, menstrual cramps or back pain. One size fits all.
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Weight and size: 1.6 lbs, 28 x 6 inches
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Composition: Ultra plush Minky fabric (100% polyester). Filled with clay beads, flaxseeds, and 100% natural dried herbs (lavender, peppermint, chamomile, and lemongrass).
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Care: Spot clean fabric only. Do not submerge wrap in water
HOT THERAPY DIRECTIONS
Microwave for 45 sec the first time you use this wrap. If not hot enough, try heating for 1:00 the next time. If still not hot enough, try 1:30 (max heating time). Allow wrap to cool to room temp between heating cycles. For your safety, this wrap should be used warm, not hot!
COOL THERAPY DIRECTIONS
Chill in freezer for at least 4 hours prior to use. Please note: this wrap is designed to be used primarily as a hot wrap. The cooling action is mild and lasts only 5-10 minutes; it is a secondary, bonus feature. Do not buy this wrap if you are primarily looking for a cooling wrap - for that indication, we recommend the Huggaroo Cold Gel Wrap instead.
PLEASE READ AND FOLLOW THESE IMPORTANT INSTRUCTIONS
- Do not allow your wrap’s fabric to come in contact with any oil, grease, or food left behind in your microwave from prior cooking (popcorn, melting of butter, etc). Do not drip essential oils on your wrap.
- Always place your wrap on a clean, dry plate to microwave. Never place your wrap directly on the microwave carousel. Make sure that the wrap does not brush against the walls or ceiling of your microwave, while spinning in your microwave. The carousel must be spinning throughout the heating cycle.
- Do not overheat your wrap. Start with the shortest recommended heating time. If needed, add 15-30 sec to subsequent heating cycles. Allow your wrap to cool off to room temperature between heating cycles. With a little experimentation, you will get to the optimal temperature. Why is this necessary? Because your microwave is unique. Microwaves vary significantly in power output (600W-1,600W) and their power decreases with age.
Shipping
FREE SHIPPING on all orders! The vast majority of orders are picked, packed and shipped the same day if your order is placed before 1 pm central standard time, Monday - Friday. Saturday and Sunday orders are processed and shipped on Monday. Orders are shipped via UPS Ground; the speed of delivery depends on your location (typically 1-7 business days. Currently, we ship only in the United States.
Returns
If you don't absolutely love your Huggaroo, you may return it to us within 30 days of purchase in exchange for a full refund - no questions asked!
Please email us at help@huggaroo.com to initiate a return and obtain a Return Authorization Number. Once your return is authorized, please package your item well and mail to: Huggaroo Returns, 111 Savoy Cir, Nashville, TN 37205. A refund will be issued to the original method of payment as soon as we receive the returned item and verify that it is in acceptable condition. Customer is responsible for return shipping.
1 Year Manufacturer Warranty
Of course, we stand behind the quality of our products beyond this return window! Should you discover a manufacturing defect during the first year of use, we will promptly send you a replacement or repair the defect free of charge. Proof of purchase is required.
IMPORTANT: To qualify for manufacturer warranty, your Huggaroo product must be purchased from:
- huggaroo.com
- directly from Huggaroo at a third party marketplace (such as amazon.com, ebay.com, walmart.com, etc).
- from an authorized reseller (Macy's).
Please note that we have retained the sole right to sell our products online. There are no other authorized online sellers/websites. We cannot guarantee the authenticity or quality of products bought from unauthorized sellers/websites and we do not provide any warranty or support for such purchases.
All Huggaroo products are for personal use only. Misused, abused, modified or altered products, products used in an unauthorized fashion, cosmetic defects resulting from expected wear and tear, and product damage resulting from failure to follow our use and care instructions do not qualify for warranty, replacement, repair, or refunds. A word about our microwavable heating pads: fabric burns are caused by improper use or a microwave defect and are excluded from any warranty. Please read and follow our directions (available here) and your Huggaroo microwavable heating pad will look and function like new for years.
If you need us, please email us at help@huggaroo.com for prompt and friendly service.
